HARMONIC CONSULTING

• Do ONLY what is good for the business. BUSINESS IS SUPREME!
• It is above all processes and individuals. All thoughts and activities need to only be towards ensuring the welfare and well being of the business as an entity.
• Innovations, ideas, policy, strategy and tactics need to stand the test of time and achieve a wider and deeper try, buy, repeat and refer cycle from the market. Perpetual and rigorous monitoring, review and tweaking is the path to ensure success.

• Focus on the all pervading brand and perception management. Your brand is the way your audience sees, thinks, talks about and experiences your organization. It starts from a very cordial and warm response from your first level response team to under commitment with over performance of your support team.

• MBSO – focus on achievable and time bound criteria of management by smart objectives.
• Perpetually check - r u achieving?
• Perpetually check - what am I doing? Is it the right thing to do? Is there a better way of doing it?
• Practice the 5 whys technique to go to the root of a problem.
• Apply common sense to derive the solution.
• Focus not only on the WHAT but also on the HOW of doing things.
• Mean what you say, say what you mean and do what you say!
• Fix accountability. There should only be one head to wear the crown or to roll.

You have been meeting hot prospects all these years. However, it is critical to assess how hot these prospects are for you.
 
The seller needs to completely align the offering with the expectations of the buyer, or else the buyer may label the seller as not being his type, leading to a disastrous sync loss.
 
Introspect on the following two questions and share your answers with me -
 
1) Who buys from me and why?
 
2) Who buys from others and why?